Privacy policy

Data Controller: EKOLUK MKT DIGITAL S.A. DE C.V. Website: clicblaze.com • Communications: informacion@clicblaze.com Address: CALLE RÍO GUADIANA NO.23, 2nd Floor, Col. Renacimiento, Cuauhtémoc Borough, Zip Code 06500, Mexico City, CDMX Last Updated: September 2025

OUR PRIVACY PHILOSOPHY

ClicBlaze operates under the premise that every client deserves absolute transparency regarding how their personal information fuels the success of their brand. As advertising specialists who believe in precision, creative drive, and clear direction, we apply these same principles to the safeguarding of your personal data, strictly complying with the Federal Law on the Protection of Personal Data Held by Private Parties.

TYPES OF INFORMATION WE COLLECT

Personal and Business Information

• Full name and identification details of the primary contact
• Preferred electronic communication channels
• Direct telephone lines

Digital and Behavioral Information

• Internet protocol addresses and geolocation
• Device characteristics and browsing software
• Browsing patterns and time spent on site
• Interactions with advertising content and creatives

PURPOSES FOR WHICH WE USE YOUR INFORMATION

Core Advertising Services

We process your personal information to design and execute accurate advertising campaigns, develop creative strategies, manage branding projects, oversee investments across digital platforms, process invoicing and payments, fulfill service contracts, and provide specialized support and technical assistance.

Value-Added Services (Require Your Authorization)

With your express consent, we use your information to send updates, invite you to exclusive events, conduct effectiveness and satisfaction studies, create audience profiles, execute segmented marketing, and develop market analyses.

LEGAL BASIS FOR PROCESSING

Our data processing relies on: free and informed consent, contractual necessity, legitimate interest in service improvement, and compliance with Mexican tax and commercial regulations.

YOUR RIGHTS AS DATA SUBJECT

• Right of Full Access: Know what information we hold, how we use it, and with whom we share it
• Right of Rectification: Correct inaccurate or outdated data
• Right of Cancellation: Request deletion of unnecessary data
• Right of Objection: Refuse the use of your data for specific purposes
• Right to Data Portability: Obtain your data in a commonly used format
• Right to Restriction: Limit processing under certain circumstances
• Withdrawal of Consent: Withdraw authorization at any time

DATA SECURITY INFRASTRUCTURE

Implemented Technical Protections

• End-to-end encryption for sensitive information
• Enterprise firewalls with 24/7 monitoring
• Multi-factor authentication
• Encrypted automated backups with disaster recovery
• Automated security updates and patches

Established Organizational Controls

• Internal manuals for secure data handling
• Quarterly training on data protection
• Confidentiality agreements signed by all staff
• Biennial security audits by third parties
• Immediate incident response protocols

INFORMATION RETENTION SCHEDULE

• Campaign and Contract Data: Duration of service + 10 years
• Fiscal and Commercial Information: 5 years
• Marketing Data: Until consent is withdrawn or 2 years of inactivity
• Session Cookies: Deleted when browser is closed
• Analytics Cookies: Up to 26 months

ADVERTISING TRACKING TECHNOLOGIES

We use cookies and similar technologies to optimize browsing, remember preferences, analyze performance, personalize content, measure effectiveness, and improve services. You can manage these through your browser, though some functions may be limited.

UPDATES TO THIS POLICY

This policy may be modified to reflect changes in operations, services, legal updates, or privacy standards. Any modification will be communicated at least 7 business days in advance via our website and email.

COMPLAINTS AND REPORTS CHANNEL

For unresolved matters, you may contact the INAI at www.inai.org.mx or by calling 800 835 4324. EKOLUK MKT DIGITAL S.A. DE C.V. • CLICBLAZE We accelerate your brand with maximum data protection.